Privacy Policy

Last Updated: February 9, 2026

1. Introduction

ORI-OS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sales engagement platform.

2. Information We Collect

Account Information

  • Name, email address, and company information
  • Billing and payment information (processed securely via Stripe)
  • Account preferences and settings

Usage Data

  • Contact and company data you upload to the CRM
  • Email campaign data and engagement metrics
  • Log data including IP addresses, browser type, and access times
  • Feature usage and interaction patterns

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Send transactional emails and service notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

  • Service Providers: Stripe (payments), AWS (hosting), OpenAI (AI features)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights (GDPR & CCPA)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Export your data in a machine-readable format
  • Objection: Opt-out of certain data processing activities
  • Restriction: Limit how we use your data

To exercise these rights, contact us at privacy@ori-os.com

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, fraud prevention, or dispute resolution.

7. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@ori-os.com
Address: ORI-OS, Inc., [Your Address]